Skip to content
For families

You reached out. You’re in good hands.

Lyvera is a free service that helps families exploring care connect with participating care providers. If you found this page after reaching out, it’s simply here to reassure you — and to explain, in plain language, what we are and what happens next.

What happens next

If you submitted an inquiry, a participating care provider will reach out within 1 business day.

There’s nothing more you need to do right now. A participating provider reviews the details you shared and gets in touch to talk through your family’s situation at your pace — no pressure, no obligation.

  1. 1You reached out

    You shared a few details about the care you’re exploring.

  2. 2We route it kindly

    Your inquiry goes to a participating care provider suited to help.

  3. 3They contact you

    Expect to hear from a real person within 1 business day.

In plain language

What Lyvera is — and isn’t.

We believe families deserve clarity when they’re carrying a lot. Here’s exactly where we fit.

What Lyvera is

  • A free service for families exploring care.
  • A calm way to connect with a participating care provider.
  • Built to route your inquiry to someone suited to help.

What Lyvera isn’t

  • Lyvera does not provide care itself.
  • Lyvera never charges families — the service is free to you.
  • Lyvera is not a government agency or a state program.
Your information

How we handle your information

Read our Consumer Inquiry Privacy Notice to see, in plain terms, what we collect when you reach out and how it’s shared with the participating care provider who contacts you.

Talk to a person

Have a question? We’re glad to help.

If anything feels unclear, or you’d like to reach a real person at Lyvera, send us a note. We read every message.